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Magento Themes FAQ

Magento Theme - Show more / Sliders does not work correctly on homepage, JavaScript does not work, product adding to cart does not work, styles is broken Go to System => Configuration => Advanced => Developer in Magento Admin Panel and check that you does not enabled Merge Javascript and Merge CSS files options. Never enable this options in Magento, this will give you ...

I see white blank page or 500 internal server error on frontend after theme installation and can't access dashboard or frontend You got some server side error, this issue related to hosting miss-configuration and does not have any relation to theme, this does not mean that our theme does not work (all our themes installed on hundreds and thousands o ...

The Item Is Not Working It’s important to keep in mind that there is often a difference between an item that is broken verses an error message. Error messages could be related to an incorrect setup, configuration or software and as a result the ...

How I can disable Google Fonts (my language does not support Google Fonts or don't have all chars in it) and use system font in theme? To use system font add this Custom CSS in theme admin panel: * { font-family: Arial!important; }

Theme does not look nice in old Internet Explorer versions, how to fix this? Old Internet Explorer versions released several years ago (some more than 10 years ago) and does not support modern features used in Premium themes, like CSS3, HTML5, and new javascript libraries. Even Google Web Servic ...

When I click main menu Contact or Blog link in Magento I see 404 page not found error You should go to Theme Admin Panel module and change Additional links for Contact and Blog page to your actual links (with your domain at start).

How I can upload/change store logo in Magento? Check here: http://www.magentocommerce.com/knowledge-base/entry/add-your-logo-to-your-website http://www.magentocommerce.com/boards/viewthread/19201/

I got error Call to undefined function themeOptions() after installing your theme in Magento If you see this error that means that you don't uploaded all theme files with replace. Try to reupload all theme files, and check that you replace files in existing folders, some FTP upload applications can wrong upload ...

How I can translate theme or some theme strings to different languages? Read Magento documentation how to translate Magento custom strings in custom themes. Some useful articles about translating your website in Magento: http://anothermarketer.com/how-to-translate-a-magento-theme/http://www ...

I added product and categories to my shop but don't see any product on site or my menu does not show any categories. You don't assign products to category corectly, your products our of stock, don't have quantity or don't enabled for your store view. Please check Magento documentation how to add product and categories and enable it. ...

Where I can find theme Documentation? How to install and use theme? Do you have some guide? Detailed Documentation guide provided with every FULL theme ZIP archive ("All files and Documentation" link in your Downloads tab in your Account on Themeforest) in 'Documentation/index.html' file, just open it with your We ...

After template installation I see error like 'syntax error, unexpected $end' or similar on frontend You should enable short_open_tag PHP configuration variable. This is required requirement to run some of our themes. Theme will not work without this option. If you don't know how to enable this value correctly or you st ...

Update shopping cart button does not work and does not change quantity for products in cart correctly This is common Magento 1.8.x bug. In your theme directory: In your /app/design/frontend/yourthemepackage/default/template/checkout/cart.phtml file or /app/design/frontend/default/yourtheme/template/checkout/cart.p ...

I want to have the dropdown with the stores/languages selector, how I can add that? Check your engine documentation how to do this in: MagentoOpenCart

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Checkout steps does not shows in sidebar in Magento 1.8 This is Magento 1.8 known bug. look for the code in your frontend/default/theme/layout/checkout.xml <code><span class="tag"><checkout_onepage_progress></span><span class="com"><!-- Mag ...

Theme is not responsive (it looks like desktop version on my tablet/mobile phone) You don't enabled Responsive theme feature. Go to Theme admin panel module and enable it.

I uploaded theme but does not see it in themes list in Admin panel You don't uploaded all theme files correctly, try to reupload all theme files according to documentation. Don't unpack theme from ZIP file on server. Use FTP application instead.

When you will release fix for theme? When you released update for theme or bundled plugin? When ... ? Theme updates We don't provide estimated dates for theme updates or fixes, we are working on issue if you reported it and it will be added to next theme update when it will be available (we can't provide exact date). Som ...

I installed Magento theme by Documentation but still does not see any changes in Frontend Go to System > Configuration > Cache management and Refresh All caches.

My New and Sale products on Magento HomePage dissapeared or I does not see it after add, I don't do anything, why? Go to System > Configuration > Index management and reindex all data. Also check that this products: Assigned to some active categoryHave quantity more than 0 and marked as In stockAvailable for sale (Enabled)Prod ...

How to show and manage Shopping Options column block in Magento - Category, Price, Color, Size, etc, product attibutes filter Read Magento documentation how to work with Shopping options (product attributes and configurable products). Also you can check this help video: https://www.youtube.com/watch?v=wfZCXjWqrSM

I uploaded theme and now see multiple different errors on site, admin panel does not work, etc This can happened because: You uploaded theme files to wrong place and rewrited some engine files, reinstall your shop engine and install theme correctlyYou used Mac OS and uploaded folders with REPLACE instead of MERGE ...

I use Magento 1.8 with your theme and Checkout does not work (I can't go to Payment Method step) This is not theme bug, this is Magento bug and it's described in Magento forums. It should be fixed in next Magento release, but you can fix it manual by changing magento core file: Open file /app/design/frontend/base/defa ...